Dealing with Ambiguity
Skilled: Effectively cope with change, can switch gear comfortably
Remedies
Embrace Incrementalism: shooting in the dark with as informed a decision as you can make at the time. people who are good at this are incrementalists. they make series of smaller decisions, get instant feedback and correct the course, get a little more data, move forward a little more, until the bigger problem is under control instead working with mindset that to get everything right at the first time
Avoid being Perfectionist: avoid doing everthing, setting the priority items and prioritize often
Problem Defintion: bucket and categorize the unknown such as follow up items requires further clarity, risks, assumption, constraints, get as firm a handle as possible using organziing buckets.
Career Ambition
Unskilled - Unsure what (s)he wants out of career, Not understand how careers advance, A poor marketer do not know how to get noticed, Stuck in comfort zone, don't want to make sacrifice
Remedy: Act like a career advisor to teach how to explore at the career, breakout the comfort zone and try to - start up things, fix things, inovate, make plans, come under budget, and getting those to be known.
People in comfort zone? tell them life long employment is dead, equip yourself to increase employability.
Confronting Direct Reports
Unskilled - Not comfortable delivering negative messages to direct reports
Setting the standard and process
Start with the discussion of "we" have a performance issue to talk about and fix
Criticize with a solution and plan
Handling the pushback, emphasis areas where both agreed and tell them we will figure out the rest tomorrow. allow them time to reflect.
Say good back, emphsis the strengh they have in anyway you can, suggest there will be a better job match
Cultivate Creativity
Unskilled - Comfortable with the past, use old solution to address new challenges, prefered tried and true, doesnt connect ideas from outside own area
Remedy;
- Allow relax state of mind to incubate new thoughts
- Learn to try and fail fast
- Having people from all backgrounds to brainstorm
