外贸干货｜客户迟迟不付款，怎么催？

(一)

Gentle reminder

温馨提醒

"Hello Mary, l hope this message finds you well. l wanted to kindly remind you about the payment for our agreed-upon order. We appreciate your business and would like to proceed with the next steps as soon as possible."

"你好Mary，希望你一切都好。我想友好地提醒你关于我们商定的订单付款。我们非

常感谢你的业务，并希望尽快进行下一步。

(二)

Clarify any concerns or issues

澄清任何疑虑或问题

"lf there are any concerns or issues regarding the payment process, please let us know. We are here to assist you and ensure a smooth transaction."

"如果在付款过程中有任何疑虑或问题请告诉我们。我们在这里帮助你，确保交易顺利进行。"

（三）

Reinforce the importance of timely payment

强调及时付款的重要性

"Timely payment is crucial for us to fulfill your order and maintain a seamless workflow. We kindly request that you complete the payment as soon as possible to avoid any delays in processing your order."

"及时付款对我们来说非常重要，以便完成您的订单并保持无缝的工作流程。我们恳请您尽快完成付款，以避免订单处理的任何延迟。"

(四)

Offer assistance or alternative payment options

提供协助或替代付款选项

"lf you require any assistance or if there are any difficulties with the current payment method, please feel free to reach out to us. We may be able to explore alternative payment options that are more convenient for you."

"如果您需要任何协助，或者对当前的付款方式有任何困难，请随时与我们联系。我们可以探讨更方便的替代付款选项。"

(五)

Express willingness to address any concerns

表达解决任何问题的意愿

"We understand that unexpected circumstances may arise, and we are willing to work with you to find a suitable solution. lf there are any concerns or issues that need to be addressed, please let us know, and we will do our best to assist you."

"我们理解意外情况可能会发生，我们愿意与您合作找到合适的解决方案。如果有任何疑虑或问题需要解决，请告诉我们，我们将尽力帮助您。"

（六）

Set a deadline or follow-up date

设定截止日期或跟进日期

"To ensure a smooth process, we kindly request that the payment be made within 2 weeks. lf we do not receive the payment by 25th, Oct, we may need to reassess the order status. We appreciate your understanding and cooperation."

"为了确保流程顺利进行，我们恳请您在2周内完成付款。如果我们在10月25日之前未收到付款，我们可能需要重新评估订单状态。感谢您的理解和合作。"

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